Betjilibd Privacy Policy

Betjilibd (https://betjilibd.biz) is a trusted online betting and gaming platform for users in Bangladesh. We are fully committed to protecting the privacy of everyone who uses our services.

This Privacy Policy applies to the betjilibd website, mobile application, and all other digital services. By creating an account or using betjilibd's services, you agree to this Privacy Policy.

This Privacy Policy is available in both Bangla and English. In the event of any discrepancy, the English version shall be considered definitive.

Betjilibd collects your information in several ways. Each method is detailed below:

Information provided at registration:

• Full name & date of birth
• Mobile number & email address
• Residential address & district
• National ID Number (for KYC verification)
• Preferred Language & Currency

Transaction Information:

• Deposit & Withdrawal History
• Mobile Banking Number (Mobile Pay, Nagad, Rocket)
• Betting history & balance information
• Bonus & Promotion Usage Records

Automatically Collected Data:

• IP Address & Device Information
• Browser type & operating system
• Page Visit Time & Session Data
• Usage patterns collected via cookies & web beacons

Betjilibd uses your information only for specific, legitimate purposes. We never misuse your data without your consent.

• Account Management: Your information is used for registration, login, password recovery, and account verification.
• Payment Processing: Financial information is required to securely process deposits and withdrawals.
• Customer Support: Our support team may access your account information to investigate and resolve your complaints or issues.
• Promotional Communications: Your contact details are used to notify you of new offers, bonuses, or updates via SMS or email. You can opt out at any time.
• Fraud Prevention: Transaction and login data are analysed to detect suspicious activity.
• Responsible Gaming: Betting patterns are monitored to identify risky behaviour and provide timely support when needed.
• Legal Obligations: Certain information may be retained and disclosed to comply with regulatory requirements.

Betjilibd may share data with third parties in limited circumstances and under strict data security agreements:

• Payment Processors: Necessary information is shared with mobile banking providers and payment gateway operators to process deposits and withdrawals.
• Identity Verification Services: Approved third parties may be used to verify identity as part of the KYC process.
• Technology Partner: Cloud service providers and cybersecurity partners may access limited data for the purpose of site operations and security.
• Law Enforcement Agencies: We are required to disclose information to authorities under a court order or valid legal process.
• Regulatory Authority: Reports are submitted to the relevant regulatory authorities as required under licensing conditions.

In all of the above cases, third parties may only use your data for the specified purpose and may not use it for their own commercial interests.

Betjilibd uses cookies to ensure the website functions properly. Cookies are small text files stored in your browser.

You can manage cookies through your browser settings. However, disabling essential cookies will prevent betjilibd from functioning properly.

Betjilibd uses industry-leading technology to keep your information secure:

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption. You can verify this by checking the padlock icon in your browser's address bar.
• Two-Factor Authentication: OTP-based login verification prevents unauthorised access to your account.
• Data Masking: Stored financial data is partially masked so that full details remain protected even in the event of a database breach.
• Firewall & DDoS Protection: Advanced network security measures protect against cyber attacks.
• Regular Security Audits: betjilibd's systems are regularly audited by independent third-party security experts.
• Staff Training: Staff with access to user data undergo strict confidentiality training.

Please note — no one can guarantee 100% security on the internet. Keep your password strong and never share it with anyone.

Betjilibd does not retain your data longer than necessary. Retention periods are determined by data type:

• Account Information: Retained for as long as the account is active. Kept for 5 years after closure for legal purposes.
• Transaction Records: Retained for 7 years in accordance with financial regulatory requirements.
• KYC Documents: Retained for up to 5 years after account closure.
• Log Files & Session Data: Automatically deleted after 90 days.
• Marketing Preferences: Deleted immediately upon unsubscription.

Once the designated retention period expires, data is securely deleted or anonymised.

As a betjilibd user, you have the following rights over your own information:

Betjilibd strictly does not collect or store data from anyone under the age of 18. Our registration process includes age verification.

If we become aware that a minor has created an account fraudulently, that account will be immediately closed and all collected data will be deleted.

If parents suspect their child is using betjilibd, they should immediately support@betjilibd.bizto get in touch.

Betjilibd may update this Privacy Policy from time to time. When changes are made:

• The update date at the top of this page will reflect any changes.
• Registered users will be notified by email or SMS of any significant changes.
• Continued use of betjilibd after any changes constitutes acceptance of the updated policy.
• If you do not agree to the updated policy, you may request to close your account at any time.

All previous versions are archived by betjilibd and can be provided upon request.

For any privacy-related questions, requests, or complaints, please contact betjilibd:

• Email: support@betjilibd.biz
• Live Chat: Chat button at the bottom-right corner of the betjilibd website
• Help Center: Help Center page Submit a ticket from